18K Watches - Refund policy

At 18k watches we make every effort to describe and display every product as realistic as possible. We also understand that some items you receive may not be accordingly to what you expected, and therefore we are proud to offer you a 30 days to return any of your purchases from this website.

To qualify for this, the item(s) must be in unused and in the same new condition they were received. Items must be returned with all inside its original box.

When we receive the item, our return department confirms that everything is in perfect condition and in its original box to ensure its eligibility for a refund.
We process refunds as quickly as possible and you will receive an email notifying you when the refund has been processed. We process most refunds on the same day they were received, please allow up to a maximum of 14 days for your credit to reflect on your account.
It rarely takes this long, but some reasons such as bank delays or processing errors may delay this refund process.

How to return?
Please email us to: service@18kwatches.com